What Right Looks Like
Learn Develop Manage builds practical tools for owners, operators, and managers. These are the same systems I've used over 25+ years in automotive, written down so you can put them to work on your next shift.
Products
How a shop opens decides how the day goes, and how it closes decides how tomorrow starts. Each guide is a printable, ready-to-use system.
The Daily Discipline System for Automotive Shop Leaders
A complete opening system: the exterior walk, a ready-for-first-car check, team readiness, the opening huddle, and a daily opening checklist you can print, sign, and score.
The Daily Discipline System for Automotive Shop Leaders
An 8-step closing system, from controlling the environment to setting the alarm, plus a 38-item daily closing checklist you can print, sign, and score.
The Book
The T-Square Interview System for Owners, Managers, and Anyone Who Builds a Team
A hiring system built for owners, operators, and managers in any business that hires people. It walks you through deciding what the right person looks like before anyone walks in, scoring every candidate against the same standard, and seeing who they are when the script stops.
Coming soon in paperback
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About
Lenny Saucier has spent 25+ years in automotive. He started as a technician at Take 5 Oil Change in 2001, moved into management, and became Director of Training as the company grew from a handful of shops to a couple hundred, developing many of its future leaders along the way. He has since led training for multi-unit automotive organizations and consulted with operators on hiring, operations, and leadership.
In 2025 he founded Learn Develop Manage LLC to put the systems he's used in the field into the hands of owners, operators, and managers in any industry. He lives in Covington, Louisiana, where he spends his free time in the garden fighting dollar weeds.
What People Say
“I can’t say enough good things about Lenny. He is the real deal. His demeanor and industry knowledge make him quite an asset to help grow a business.”
“Highly motivated to ‘do the next right thing’ and is [an] industry expert, teacher and coach as it relates to developing leadership skills and good habits…”
“Lenny is an amazing trainer who has great presentation skills and a natural ability to listen and coach people.”
From recommendations on LinkedIn.
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